Return and Refund policy

We want you to be completely satisfied with your purchase at Capra Mart. If you're not happy with your purchase, please review our return and refund policy below.

Eligibility for Returns

• Items must be returned within 30 days of the purchase date.
• Items must be unused, in original packaging, and in the same condition as received.
• Certain items (e.g., beauty products, perishables) may not be eligible for return due to health and safety reasons.

Process for Returns

1. Contact our customer service team at [Your Contact Email or Phone Number] to initiate a return.
2. Provide your order number and reason for the return.
3. Our team will provide you with instructions on how to return your item.

Refund Policy

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed back to the original payment method within 7-10 business days.
• Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. Please contact us for an exchange.